This PRIVACY POLICY is an integral part of the Terms of Use of Dosa Inc Foods Private Limited (the “Website” or “Dosa Inc” or “Dosainc.in” or “Us” or “Our” or “We”) and must be read along with the same. https://dosainc.in/, operated and managed by us adheres strictly to the information technology and data protection laws, rules and regulations.
In order to ensure compliance with the same, Dosa Inc Foods Private Limited, has adopted this privacy policy (the “Privacy Policy”) to set out the manner in which Dosa Inc handles the information provided by the users and registrants (“You” or “Your” or “Yourself” or “User”) of the website https://dosainc.in/ and/or any software application operated and managed by Dosa Inc, collectively referred to as, “the Platform”.
This Privacy Policy also specifies the manner in which sensitive personal data or information (if any) is collected, received, stored, processed, disclosed, transferred, dealt with and handled by Dosa Inc in relation to Your use of the Platform.
This Privacy Policy does not apply to information that You provide to, or that is collected by, any third-party through the Platform, and any third-party site that You access or use in connection with purchase of Products offered for sale on the Platform.
Please read the Privacy Policy carefully before using or registering on the Platform or accessing any material, information or purchasing Products through the Platform. By visiting and transacting on our website, You accept this Privacy Policy and agree to be legally bound by the same.
Our statement of privacy practice
We are not in the business of selling personal information collected by Us from You. We use Your information to service your requests; process payments; communicate with you regarding the Products or Orders and promotional offers regarding the Products; generally maintain Your accounts with us, display content such as wish lists and customer reviews and recommend products that might be of interest to You; and try to enhance Your overall experience on the Platform.
Type of information collected
Information shared during account creation. Information that You may provide to Us, voluntarily, while registering on Our Platform and/or purchasing Products. This includes the information that Dosa Inc collects from You:
When You register on the Platform, such as your name, electronic mail address, phone number, location, orders and other details;
Information related to the manner and mode of payments usually adopted by You on the Platform, including details of Your bank account, credit card and debit card Information automatically collected. Dosa Inc may automatically receive and record on its server logs details relating to Your access or use Our Platform, including but not limited to, Your location, information about Your internet connection and mobile device, Internet Protocol address, cookie information, web beacon information and details of the web pages You visit, etc. Further, Dosa Inc may also collect information about Your preferences and settings such as time zone and language, Your searches and the results You selected from the search and Your transactional information.
Transaction Information. We collect transaction details related to Your use of the Platform while purchasing Products, including the type of service requested, date and time the service was provided, amount charged, order(s) placed, personal and sensitive information the transactions pursuant to purchase of Products and other related transaction details. We may access information for data caching to make the Platform faster.
Collection and use of information
The information gathered by Dosa Inc as specified in Clause 2, may be used for the following purposes:
to provide, maintain, develop, protect and improve the Platform and Products offered for sale on the Platform, manage Your account, etc.;
to understand Your preferences and to enhance and customize Your experience of using the Platform; to respond to Your comments, reviews and questions and provide better service;
to carry out Dosa Inc’s obligations and enforce Dosa Inc’s rights arising from any contracts entered into between You and Dosa Inc, including collection of amounts;
to communicate important notices or changes in the Products or services provided by Dosa Inc on the Platform, use of the Platform and the terms/policies which govern the relationship between You and Dosa Inc;
for internal purposes such as auditing, data analysis and research relating to the Products purchased by You, either directly by Dosa Inc; with Your consent, for promotion and marketing purposes by Dosa Inc;
for sharing such information with any third party, including any service providers and any associated entities of Dosa Inc, in the course of providing or enabling sale of Products through the Platform; and
for any other purpose with Your consent.
Transparency and Choice
Your acknowledgement. All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed shall lie on Dosa Inc nor will Dosa Inc in any way be responsible to verify any information obtained from You.
Withdraw consent. You may choose to withdraw Your consent provided hereunder at any point in time. Such withdrawal of the consent must be sent in writing to contact@dosainc.in. In case You do not provide or later on withdrawing Your consent, We reserve the option to not sell or offer to sell any Products, for which the said information was sought on the Platform. Cookies. You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of Our services may not function properly if your cookies are disabled. For example, we may not remember your food preferences.
Collection of Information by Third-Party Sites and Advertisers
You hereby acknowledge and agree that when You use the Platform, there may be certain links which may direct You to other websites or applications not operated/maintained by Dosa Inc (the “Third Party Site”). The manner in which Your information is collected, received, stored, processed, disclosed, transferred, dealt with and handled by such Third Party Site(s) is governed by the terms and conditions and privacy policy of the respective Third Party Site(s). Dosa Inc urges You to acquaint yourself with the terms and conditions and privacy policy of every such Third Party Site. Dosa Inc hereby expressly disclaims all liabilities with respect to the manner in which the Third Party Site collects and/or uses Your information. On Our Platform, there may be third parties who advertise their products and/or services. Such third parties may place or recognize a unique “cookie” on Your browser and may use information about Your visits to Our Platform and other websites in order to provide advertisements about goods and services of interest to You. We shall, in no event, be liable for any unauthorized or unlawful disclosures of Your personal information made by advertisers, who are not subject to Our control.
Disclosure to Third Parties
Dosa Inc may need to disclose Your information, if required to do so by law and if such action is necessary inter-alia to:
comply with a legal obligation;
protect and defend the rights or property of Dosa Inc, including to enforce Our agreements, policies, and Terms of Use;
protect the personal safety of Dosa Inc, the Users, or any person, in an emergency; and
protect Dosa Inc from incurring any legal liability. In such an event Dosa Inc shall be under no obligation to inform You or seek Your approval or consent.
Dosa Inc shall be at liberty to disclose Your information to any third parties including who provide services, such as auditing, data analysis, and assistance with delivery of relevant marketing messages and advertisements. If You provide a mobile phone number and/or e-mail address, Dosa Inc or the third party service providers or the persons authorized by them, may send You text messages/e-mails in relation to Your use of the Platform. Dosa Inc contractually requires these third parties to keep such information confidential and use it only for the purposes for which Dosa Inc discloses it to them. These third parties may view, edit, or set their own cookies or may place beacons on Your personal information. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this Privacy Policy. We may also share aggregated anonymized (and de-identified) information with third parties at Our discretion. Any content or personal information that you share or upload on the publicly viewable portion of the Platform (on discussion boards, in messages and chat areas, etc.) will be publicly available, and can be viewed by other users. Dosa Inc may disclose or transfer Your information (personal or otherwise) to any third party if Dosa Inc sells, transfers or divests all or a portion of Dosa Inc’s business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding. Such third parties shall be contractually bound to not disclose further, any personal information disclosed to them.
Security
Dosa Inc shall take reasonable steps to help protect Your rights of privacy and Your information (personal or otherwise) in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with the applicable laws. When payment card account information is being transmitted on or through the Platform, it will be protected by encryption technology. You expressly consent to the sharing of Your information with third party service providers, including payment gateways, to process payments and manage payment card information. Dosa Inc does not itself store Your payment card account information, and does not have direct control over or responsibility for Your payment card account information. Hence, Dosa Inc cannot guarantee that transmissions of Your payment card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by Dosa Inc or Dosa Inc’s third party service providers. Dosa Inc assumes no liability or responsibility for disclosure of Your information due to errors in transmission, unauthorized third party access, or other causes beyond its control. You play an important role in keeping Your personal information secure. You shall not share Your user name, password, or other security information for Your account with anyone.
Public Posts
You may provide Your feedback, reviews, comments, etc. on the Platform on Your use of the Platform and/or purchase of Products (“Posts”). Your Posts shall have to comply with the conditions relating to Posts as mentioned in the Terms of Use. Dosa Inc retains an unconditional right to remove and delete any Post or such part of the Post that, in the opinion of Dosa Inc, does not comply with the conditions in the Terms of Use. All Posts shall be publicly accessible and visible to all Users of the Platform. Dosa Inc reserves the right to use, reproduce and share Your Posts for any purpose. If You delete Your Posts from the Platform, copies of such Posts may remain viewable in archived pages, or such Posts may have been copied or stored by other Users.
User Discretion
You may opt out of receiving promotional emails from Dosa Inc by following the instructions in those emails. If You opt out, Dosa Inc may still send You non-promotional emails, such as emails about the Products and Your account. Cookie choices. Most web browsers are set to accept cookies by default. If You prefer, You can usually choose to set Your browser to remove or reject cookies. If You choose to remove or reject cookies, this could affect certain features or any services provided on the Platform. Should You desire to opt out of disclosing Your information to Dosa Inc, Dosa Inc requests You to close Your User account and stop accessing the Platform and purchasing any Products on the Platform. Thereafter, Dosa Inc may delete Your information (personal or otherwise) or de-identify it so that it is anonymous and not attributable to You.
Amendments
Dosa Inc retains an unconditional right to modify or amend this Privacy Policy without any requirement to notify You of the same. You can determine when this Privacy Policy was last modified by referring to the “Last Updated” legend above. It shall be Your responsibility to check this Privacy Policy periodically for changes. Your acceptance of the amended Privacy Policy shall signify Your consent to such changes and agreement to be legally bound by the same.
Grievances In the event You have any grievances relating to the Privacy Policy, please inform Dosa Inc within 24 hours of occurrence of the instance from which the grievance has arisen, by writing an email to us at info@dosainc.in
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